Fraudulent health products top Chinese consumers' complaints in 2017 

Fraudulent health products top Chinese consumers' complaints in 2017 

08 January 2018 Monday 19:40
Fraudulent health products top Chinese consumers' complaints in 2017 

Fraudulent healthcare products targeting elderly people topped the list of complaints from Chinese consumers in 2017, a survey showed Monday.

Sham advertisements and quack medical experts have tricked many elderly people into buying fake products, leading to consumer complaints and tough measures from drug regulators, according to the survey released by China Consumers Association (CCA) and a public opinion monitoring center under 

A McKinsey report showed last November that Chinese consumer confidence reached a decade high in 2017, while the CCA survey showed that market development still lags behind consumers' growing demand for better products and services, especially in online consumption. 

Micro-credit services targeting cash-strapped college students also drew public criticism as some micro-lending platforms forced borrowers to pay back deposits and interest by means of coercion or violence.

In June, China's top banking regulator and the ministries of education and human resources introduced strict measures to crack down on unscrupulous micro-credit services targeting campus consumers. 

Bike-sharing became the third most complained about service last year as some companies had difficulty returning users' deposits after fierce competition and overexpansion drained them financially.

Other major concerns for Chinese consumers in 2017 included food safety in online takeout services, hygiene in hotel rooms, price hikes by car-hailing services, and risks in prepaid card use and e-commerce click farming. 


Your Name
Post a Comment
Characters Left:
Your comment has been forwarded to the administrator for approval.×
<strong>Warning!</strong> Will constitute a criminal offense, illegal, threatening, offensive, insulting and swearing, derogatory, defamatory, vulgar, pornographic, indecent, personality rights, damaging or similar nature in the nature of all kinds of financial content, legal, criminal and administrative responsibility for the content of the sender member / members are belong.