By Prosper Makene
Bank of Africa Tanzania (BoA T) has launched its ground- new banking App dubbed “SWAHIBA Mobile” to the Tanzanian market at the business City of Dar es Salaam today.
This follows the mass adoption of its B-Mobile banking services, which allows users to enjoy full mobile banking services via any model of mobile phone.
As it comes with multiple new features and functionalities; SWAHIBA Mobile App gives customers a single-view platform for all interaction with the services offered by the bank. Customers can access their personal and business accounts all in one place, at the same time.
Ammishaddai Owusu-Amoah, BoA T’s CEO and Managing Director (Centre) in a photo with Maxcom Director General Jameson Kasati (1st-R), BoA T head of marketing Head of Marketing, Communication, Research and Development Muganyizi Bisheko (1st-L Standing) and BoA T Deputy Managing Director Wasia Mushi (Seating) shortly after launching a new SWAHIBA Mobile App in Dar es Salaam today.
The App’s functionality includes funds transfer, cheque services, instant loan application, bill payment, card less ATM withdraw, airtime top up, self-registration to Mobile Banking Services and e-chama services amongst many others.
Additionally, anyone including non-BANK OF AFRICA customers can undertake an array of without login services such as BOA Products and offers, Loan Application, BOA Branch and ATM locator, online shopping and foreign exchange rates.
BoA T Deputy Managing Director Wasia Mushi (Standing) adressing members of the Press and BoA Bank stakeholders shortly before launching of a new SWAHIBA Mobile App in Dar es Salaam today.
Ammishaddai Owusu-Amoah, BANK OF AFRICA TANZANIA’s CEO and Managing Director said that the Bank is proud to launch its innovative mobile banking App amidst the bank’s 10 year’s anniversary celebrations.” the launch of SWAHIBA Mobile App reflects our profound gratitude to all our valued customers for their trust in our bank, to the communities, shareholders, partners and all stakeholders, throughout our 10 years of operation in the country”.
BoA T Head of E-Banking Services Emmanuel Mshindo (1st-L) presenting the features and functionalities of the new banking App dubbed “SWAHIBA Mobile.
“It reinforces our commitment of putting our customers’ preference first and transforming to deliver next-generation of customer experience. It also reaffirms the bank’s determination to build its digital banking presence and meet the fast evolving demands of our customers” Ammish Said.
Mr. Emmanuel Mshindo, Head of E-Banking Services added: “With increasingly tech-savvy customers and rising smartphone usage, we have designed our digital banking services to be innovative and nimble enough to address customer needs, and be able to provide an intuitive and relevant banking experience. It is about leveraging world-class technology to create a first-class customer experience”.
In addition to enhanced functionalities, new security features have also been added “The privacy and security of our customers is of the utmost importance to us and we have carried out extensive testing, and incorporated advanced security features similar to those found in internet banking (B WEB SMART)” maintained Mshindo.
“The App gives the multi-tasker a quick, one stop and convenient banking experience.”
BoA T head of marketing Head of Marketing, Communication, Research and Development Muganyizi Bisheko in a smilling face after the launch of SWAHIBA Mobile App
The App can be downloaded free and is currently made available to smartphones and tablets with Apple iOS and Android operating system.
Mr. Mshindo assured customers that the Bank would continue to be innovative and creative in delivering exceptional services to serve them better.
BANK OF AFRICA began operations in Tanzania in June 2007 after acquiring Euroafrican Bank which had been operating in Tanzania since September 1995.
Maxcom Director General Jameson Kasati (Left) shares a light moment with BoA T Head of Human Resource and Administration Mercy Msuya (Right) shortly after the launch of SWAHIBA Mobile App
BANK OF AFRICA - TANZANIA is part of the GROUP BANK OF AFRICA, which now operates through a network of commercial banks in 18 counties namely; Benin, Burkina Faso, Burundi, Cote d’ivoire, Djibouti, DRC, Ethiopia, France, Ghana, Kenya, Madagascar, Mali, Niger, Rwanda, Senegal, Tanzania, Togo and Uganda. The GROUP BANK OF AFRICA has its’ headquarters in Dakar, Senegal with a strong network of more than 500 dedicated operating and service support offices. Since 2010, the BANK OF AFRICA Group has been majority-owned by BMCE Bank, the second largest private bank in Morocco. BMCE Bank brings strong strategic and operational support to the BANK OF AFRICA Group, as well as direct access to the international market as a result of its presence in Europe and Asia.
Currently the Bank has a network of 26 branches; 14 in Dar es Salaam and 12 in upcountry (Arusha, Babati, Dodoma, Kahama, Moshi, Mtwara, Mwanza, Morogoro, Mbeya,Tunduma and one in Unguja, Zanzibar).