By Prosper Makene
First National Bank (FNB), one of South Africa’s big four, has partnered with National Aviation Services (NAS) to operate a new departure lounge at the Maputo International Airport for the next five years. The agreement also includes an additional five year renewal option.
In 2016, FNB won a bid to manage this new lounge that will cater to its Platinum card customers as well as other airline and corporate clients. The 250 square meter lounge located in departures can host 80 passengers and is equipped with a comfortable dining area, fully equipped business center, smoking room and a children’s play area.
Johan Maree, CEO, FNB MOÇAMBIQUE, said “We are committed to best serve our customers and strive to offer exponential helpfulness to our customers. The launch of this new lounge is a milestone for FNB, as we drive efforts to provide seamless banking services to our consumers and demonstrate our appreciation to our loyal clients. Our customers are at the heart of everything we do and our drive to innovate this new product is a brilliant example of how we can help transform their lives and offer them more convenience. The FNB lounge is not just another lounge, but rather designed to give all comfort and services that FNB platinum customers deserve away from home.”
The FNB lounge is not just another lounge, but rather designed to give all comfort and services that FNB platinum customers deserve away from home.
With Maputo added to its network, NAS, one of the fastest growing aviation services providers in the emerging markets now operates 31 airport lounges across 12 countries.
Hassan El Houry, Group CEO, NAS said “With increasing foreign investments into Mozambique, offering world class facilities at the airport is of utmost importance. We are pleased to be working with FNB and look forward to extending our expertise and high levels of service to the new departures lounge at the Maputo International Airport.”
Globally, NAS has a presence in more than 30 airports and also manages ground handling for seven out of the top 10 airlines across the Middle East, India, and Africa. Certified by IATA Safety Audit for Ground Operations (ISAGO), NAS has demonstrated expertise in supporting local hub carriers in the Middle East and Africa.
First National Bank (www.FNB.co.za), is a subsidiary of the First Rand Group, which is a fully integrated financial services provider and one of the big four leading South African retail, commercial and investment banks.
FNB offers a diverse set of financial products and services to the retail and corporate market segments ranging from the consumer, small business and rural corporate markets to large and medium-sized corporate, financial institutions, parastatals and government entities.
FNB is structured into clearly demarcated segments. Segmentation enables focused business units to develop specialized, innovative technologies and products to meet specific needs.
FNB’s services include transactional and deposit taking, card acquiring, credit facilities and FNB distribution channels (namely the branch network, ATMs, call centres, and internet channels).
Within the segments an owner-manager culture directs decision-making in the bank’s numerous business units. Autonomy and accountability underscore FNB’s deeply ingrained entrepreneurial culture.
FNB's operations in Africa
FNB has a well-established and expanding network of subsidiary banks in Mozambique, Zambia, Botswana, Lesotho, Namibia, South Africa, Swaziland, and Tanzania. The banks all operate under the familiar sun-and-tree logo of FNB.
National Aviation Services (NAS) is the fastest growing aviation services provider in the emerging markets.
Established in 2003, NAS quickly transformed from a Kuwait based ground handling company into an emerging markets leader in the industry. NAS is present in over 30 airports across the Middle East, Africa and South Asia, handling seven of the top 10 airlines and managing more than 31 airport lounges.
With an employee base of over 8,000 capable and experienced employees at the core of its worldwide network, NAS is committed to providing aviation services that benchmark to the best in the world.
The NAS portfolio of services includes ramp and passenger services, cargo handling, engineering and line maintenance, airport technologies, fixed base operations, terminal management, aviation training, travel solutions, lounge management and meet-and-assist packages.
Affiliated with leading industry organizations, NAS follows international aviation standards with certifications from ISO, EMS and OHSAS practices. NAS is one of the first ground handlers in the world to obtain the IATA’s Safety Audit for Ground Operations (ISAGO) certification illustrating the company’s commitment to providing high quality services, with a focus on safety and security.