Tanzania: TRA apologies to customers after TANCIS services flop

The system collapsed yesterday but  officials managed to restore it.

Tanzania: TRA apologies to customers after TANCIS services flop

The system collapsed yesterday but  officials managed to restore it.

07 December 2017 Thursday 18:51
Tanzania: TRA apologies to customers after TANCIS services flop

By Azania Post Reporter

THE Tanzania Revenue Authority (TRA) has apologies to its customers over disruption of its Tanzania customs integrated system (TANCIS) services.

According to TRA Taxpayers Education Director, Richard  Kayombo, earlier the system collapsed yesterday but  officials managed to restore it.

“We experienced similar problem today morning December 7, up to now a team of experts are working to  address the problem”, he said.

Kayombo asked customers to remain calm, and apologized for the inconvenience caused so far which have also affected revenue collections.

The system is built on hi-tech principles with a view to increasing effectiveness, efficiency, transparency, and reliability in the Customs administration.

Being a web based system TANCIS progressively facilitates paperless operations leading to a significant reduction in costs of doing business. 

TANCIS has replaced the previous customs management system – ASYCUDA++ that has been in use in Tanzania since 2005.

He said TRA would continue to issue statement regarding the restoration measures taken, if the problem is fixed customers will be alerted.

Azania Post

Updated: 07.12.2017 19:49
Comments
Avatar
Your Name
Post a Comment
Characters Left:
Your comment has been forwarded to the administrator for approval.×
<strong>Warning!</strong> Will constitute a criminal offense, illegal, threatening, offensive, insulting and swearing, derogatory, defamatory, vulgar, pornographic, indecent, personality rights, damaging or similar nature in the nature of all kinds of financial content, legal, criminal and administrative responsibility for the content of the sender member / members are belong.